The internet has certainly changed the way people live their
lives. Using the internet, people have now access to massive amounts of
information that has allowed different industries to flourish at a rate never
before seen in history. One such industry is the retail business sector thanks
to the rise of online shopping.
When stores started offering their products online, the internet has become a great place to find great deals on products and services that are often limited by time and quantity.
However, rampant incidences of identity theft and fraudulent
online transactions have pushed consumers to be wary of doing business on the
internet, especially those that require the use of credit cards or the
submission of sensitive financial information.
Fortunately, one bank is aiming to overcome this
vulnerability. With Maybank Secure Online Shopping (MSOS), Maybank card holders
are encouraged not to miss out any opportunities of having adventures, creating
memories or discovering new things by providing a safe and secure solution for
shopping online.
Essentially, the system works relatively in the same way as
the two-step verification system that is employed by a lot of companies
nowadays. When a Maybank credit cardholder checks out after making a purchase
online, the user will be asked to fill in some necessary details and be directed
to an authentication page.
A One-Time password will be generated for the transaction
and will be sent to the user’s registered mobile phone number within 30-45
seconds. The user can then use this password (one-time-password will only be
valid for 5 minutes) to finalize the purchase.
The service is totally free and the Maybank credit
cardholder just needs to be sure if his/her current mobile phone number is
registered. In case consumers need to update their number for any particular
reason or enrol their supplementary cardholders’ numbers, the user simply need
to call the bank’s 24/7 customer service hotline at +63 2 588 3888 or PLDT
Domestic Toll Free numbers at 1-800-10-588-3888.
