Sizzling plates have long been the
territory of a favourite Filipino food – the sisig. But nowadays, the sizzling
plate has become the home of other dishes other than sisig that are now slowly
becoming an enjoyable food experience by providing foodies with a unique way of
eating meals that are not commonly served on a hot plate.
One restaurant that capitalized on this way
of serving food is Sizzlin’ Pepper Steak. The brand is part of the Pancake
House group of restaurants and already has several branches in and around the
metro. We recently had an opportunity to drop by their store and give their
menu a try. And here’s what we have to say about the entirety of their products
and services. So if you’re planning to dine in one of their stores, here are a
few things you can expect.
AMBIANCE
We visited the Glorietta 5 branch of
Sizzlin’ Pepper Steak and the overall look and feel of the restaurant exudes
that of a middle class environment. The chairs are well built, all the dining
wares are well maintained and the store was properly lit. The store in
Glorietta 5 has both indoor and outdoor seating. The indoor seating features
wooden tables and benches lined with cushions while the store’s outdoor section
has wooden tables and red plastic chairs with back support.
There’s a television screen inside the
store that displays ads and other promotional materials for the restaurant.
Each table in the store has its own set of condiments which include a pair of
salt and pepper shaker and if I’m not mistaken a bottle of vinegar and soy
sauce.
Lastly, a unique item on SPS’s tables is
the MOO flip card. Each table has a card stand that features two cow-head
shaped cards. One side of the cards are coloured red and states “Moo” while the
other sides are coloured green and states “Go”. Customers can use this card to
let the staff know when they need something by simply flipping the card stand
to show the green side of the card.
FOOD
As the name of the restaurant suggests,
almost every part of the menu, especially the entrée is composed of meals that
are served in sizzling plates. Most of the items on the menu are served half
cooked and customers may need to cook them thoroughly on their own by mixing or
flipping components of the dish to cook it to one’s preference.
Eggs and specific meat dishes may be served
this way. Furthermore, paper guards are placed on the sizzling plate to protect
the customer from sauces and meat juices that sizzle with the heat of the hot
plate. Sauces are also served together with your orders.
Serving time is adequate and customers may
have to wait for about 10-15 minutes for food to be served. If you’re ordering
dessert, you can ask the staff to serve the dessert later until you’re finished
with the main course. Serving size is quite generous though, one serving of one
of their signature sizzling plate dishes can easily provide satisfaction to
ordinary customers.
And in terms of taste, the food is actually
tastes good; you just have to be careful in eating as you can burn your mouth
or your tongue if you try to eat without allowing the food to cool down.
Moreover, the hot plates can sometimes become really crowded and customers may
end up spilling a lot of food when they’re trying to eat.
SERVICE
AND PRICE
Customer service is quite okay with
Sizzlin’ Pepper Steak. The staff of the restaurant was very quick in addressing
any needs we had whenever we flipped the moo card. Service time was very quick
and they were very accommodating.
Price is a little bit higher compared to
common fast food chains. Prices of their signature pepper rice dishes are
around P200+; so for those looking for a very cheap way to satisfy their
hunger, SPS might not be the best place to do it. But for those who are looking
for a different way to dine and would want to stay away from the usual pasta,
burger, fried chicken, pizza or fries that most fast food chain offer, then SPS
would definitely give you something different for a change.
So there you go guys. Have you been to a
Sizzlin’ Pepper Steak store in the past? Tell us you experience by leaving a
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